Frequently Asked Questions

### How long does the battery last?
Up to 70 minutes per charge, depending on your heat setting.

### Can I use it without the heat?
Yes! You can toggle the heat function on or off as needed.

### Is the belt included?
Yes — the support belt is included when you purchase the bundle or can be added separately.

### Can I use it on other parts of my body?
Definitely! While designed for neck and shoulders, many use it on their back, waist, or legs.

### Is it noisy?
No — it uses a whisper-quiet motor that won’t disturb others around you.

### What’s your return policy?
We offer a 30-day return policy. Contact us at support@siasoothe.com for help.